Archive for November, 2017

Why am I getting letters about my domain renewal?

November 30th, 2017

Snail Mail Spam SCAM AlertLetters regarding your domain renewal are a red flag. Be extremely careful about these letters. Don’t trust mail notifications for domain names that arrive via US postal service. You need to trust your web provider directly because they can, and generally do, handle your domain name(s), and oftentimes those domain names are cheaper than the scam letters that arrive in the mail.

Below is an image of a IDNS domain name expiration notice that a client received in the mail, indicating that their domain was up for a renewal. In this specific SPAM letter, it says “as a courtesy to domain name holders, we’re sending you this notification of the domain name registration that is due to expire in the next few months. When you switch today to internet domain name services, you can take advantage of the best savings.”





YEAH RIGHT!



Just to clarify, there are no savings. It costs $45 to renew a one year domain name with this company, inConcert Web Solutions charges $35. So there are no savings. Even if you are using the new common core math that the schools are teaching, you can’t save money in this situation.

The SPAM letter also states that “all fees are non refundable in whole or in part, even if your domain name registration is suspended, canceled or transferred prior to the end.” What they do is they trick people into thinking that this is the way to renew. And they are sending these via US postal service.

Let’s be clear about one thing….IT’S NOT. This is not the way you should be renewing your domain name. If you receive a notification like this, you should immediately notify your web provider, and go through them to ensure that your domain name is not lost or transferred to another organization.

Most of the conversations we are having with clients are result of confusion. They receive this letter in the mail and they’re not sure if their domain is safe, or what is going on. More than half the time they’re not even sure who’s holding or managing the domain, because it is a one time purchase, and then often times clients forget about it. Generally we find ourselves having a conversation about the legitimacy of the actual letter. We often have our clients flip it over and see that this is not an invoice on the back. Depending on the letter or the company attempting to gain the business, there are often other indications to tell that it’s actually a scam versus a legitimate bill or invoice.



If you are confused... you should be. Domain Renewals Snail Mail Spam ScamIf you receive anything that looks like an invoice of any kind, you should always talk to your web company about this, because they can get to the bottom of it rather quickly, and they’ll notify you if this is a legitimate bill or some type domain registration scam.

Just for clarification purposes, we were notified about this IDNS mail the same day that another client notified us about their domain name from the same company. The reason this happens is because domain names are purchased without privacy protection. And in some cases clients do not choose to do that because it costs a little bit more money.

inConcert Web Solutions provides privacy protection for all domains that we purchase and manage. So the confusion comes because clients are not adding privacy protection when they are buying their own domain name, so their information is disclosed in the public records as to who the registrant is, and who the billing contact is. That is how this company is able to send these spam notices.

How do you know if your domain has privacy protection on it or not?

If you go to inconcertweb.com/help/domain-whois and you look for the domain search at the bottom of our page, in the domain search box …type in your domain name, and hit Search, it will show you that the domain is taken, and it will show you the details. If it shows you any identifiable information, your domain does not have privacy protection, and you should contact us immediately to get that added to your domain name. If, in fact, you’ve typed in your domain name, it shows that it is taken, and there’s no discernible contact information shown, then privacy protection is on your domain, and you are safe at that point.

If you have any questions regarding domains, go ahead and download the DOMAINS 101 document (see below). And if you have any questions regarding domains directly, you can contact us here at inConcert Web Solutions.









The post Why am I getting letters about my domain renewal? appeared first on Web Design, Development, Maintenance and Hosting in Massachusetts – inConcert Web Solutions.

Why am I getting letters about my domain renewal?

November 30th, 2017

Snail Mail Spam SCAM AlertLetters regarding your domain renewal are a red flag. Be extremely careful about these letters. Don’t trust mail notifications for domain names that arrive via US postal service. You need to trust your web provider directly because they can, and generally do, handle your domain name(s), and oftentimes those domain names are cheaper than the scam letters that arrive in the mail.

Below is an image of a IDNS domain name expiration notice that a client received in the mail, indicating that their domain was up for a renewal. In this specific SPAM letter, it says “as a courtesy to domain name holders, we’re sending you this notification of the domain name registration that is due to expire in the next few months. When you switch today to internet domain name services, you can take advantage of the best savings.”





YEAH RIGHT!



Just to clarify, there are no savings. It costs $45 to renew a one year domain name with this company, inConcert Web Solutions charges $35. So there are no savings. Even if you are using the new common core math that the schools are teaching, you can’t save money in this situation.

The SPAM letter also states that “all fees are non refundable in whole or in part, even if your domain name registration is suspended, canceled or transferred prior to the end.” What they do is they trick people into thinking that this is the way to renew. And they are sending these via US postal service.

Let’s be clear about one thing….IT’S NOT. This is not the way you should be renewing your domain name. If you receive a notification like this, you should immediately notify your web provider, and go through them to ensure that your domain name is not lost or transferred to another organization.

Most of the conversations we are having with clients are result of confusion. They receive this letter in the mail and they’re not sure if their domain is safe, or what is going on. More than half the time they’re not even sure who’s holding or managing the domain, because it is a one time purchase, and then often times clients forget about it. Generally we find ourselves having a conversation about the legitimacy of the actual letter. We often have our clients flip it over and see that this is not an invoice on the back. Depending on the letter or the company attempting to gain the business, there are often other indications to tell that it’s actually a scam versus a legitimate bill or invoice.



If you are confused... you should be. Domain Renewals Snail Mail Spam ScamIf you receive anything that looks like an invoice of any kind, you should always talk to your web company about this, because they can get to the bottom of it rather quickly, and they’ll notify you if this is a legitimate bill or some type domain registration scam.

Just for clarification purposes, we were notified about this IDNS mail the same day that another client notified us about their domain name from the same company. The reason this happens is because domain names are purchased without privacy protection. And in some cases clients do not choose to do that because it costs a little bit more money.

inConcert Web Solutions provides privacy protection for all domains that we purchase and manage. So the confusion comes because clients are not adding privacy protection when they are buying their own domain name, so their information is disclosed in the public records as to who the registrant is, and who the billing contact is. That is how this company is able to send these spam notices.

How do you know if your domain has privacy protection on it or not?

If you go to inconcertweb.com/help/domain-whois and you look for the domain search at the bottom of our page, in the domain search box …type in your domain name, and hit Search, it will show you that the domain is taken, and it will show you the details. If it shows you any identifiable information, your domain does not have privacy protection, and you should contact us immediately to get that added to your domain name. If, in fact, you’ve typed in your domain name, it shows that it is taken, and there’s no discernible contact information shown, then privacy protection is on your domain, and you are safe at that point.

If you have any questions regarding domains, go ahead and download the DOMAINS 101 document (see below). And if you have any questions regarding domains directly, you can contact us here at inConcert Web Solutions.









The post Why am I getting letters about my domain renewal? appeared first on Web Design, Development, Maintenance and Hosting in Massachusetts – inConcert Web Solutions.

How To Leave A More Compelling Voicemail

November 30th, 2017

I’ve never agreed with those who advise us to never leave a voicemail when we prospect. Never underestimate the power of someone hearing another human’s voice and; Never underestimate the…

[[ This is a content summary only. Visit my website for full links, other content, and more! ]]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

How To Leave A More Compelling Voicemail

November 30th, 2017

I’ve never agreed with those who advise us to never leave a voicemail when we prospect. Never underestimate the power of someone hearing another human’s voice and; Never underestimate the “I’m pissing you off” factor when you keep calling but never leave a voicemail. I block phone numbers when people do dopey sh*t like that. […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

How To Leave A More Compelling Voicemail

November 30th, 2017

I’ve never agreed with those who advise us to never leave a voicemail when we prospect. Never underestimate the power of someone hearing another human’s voice and; Never underestimate the “I’m pissing you off” factor when you keep calling but never leave a voicemail. I block phone numbers when people do dopey sh*t like that. […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

30 Cold Calling Tactics and 6 Templates

November 30th, 2017

Most sales reps were never properly trained to use the phone! They kid themselves into thinking that if they simply make MORE calls; That will fix the glitch but; There’s only so long…

[[ This is a content summary only. Visit my website for full links, other content, and more! ]]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

30 Cold Calling Tactics and 6 Templates

November 30th, 2017

Most sales reps were never properly trained to use the phone! They kid themselves into thinking that if they simply make MORE calls; That will fix the glitch but; There’s only so long they’ll continue with something they dislike and that gets them sh*tty results. That’s when they start to avoid the phone and; They […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

30 Cold Calling Tactics and 6 Templates

November 30th, 2017

Most sales reps were never properly trained to use the phone! They kid themselves into thinking that if they simply make MORE calls; That will fix the glitch but; There’s only so long they’ll continue with something they dislike and that gets them sh*tty results. That’s when they start to avoid the phone and; They […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

Cold Calling and The “23 Minute Rule”

November 30th, 2017

I have a riddle for you . . . Who DOESN’T have 23 minutes, 15 seconds to get back on task? Answer . . . That person you’re about to cold call! 23 minutes, 15 seconds, is the average amount of time,…

[[ This is a content summary only. Visit my website for full links, other content, and more! ]]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

Cold Calling and The “23 Minute Rule”

November 30th, 2017

I have a riddle for you . . . Who DOESN’T have 23 minutes, 15 seconds to get back on task? Answer . . . That person you’re about to cold call! 23 minutes, 15 seconds, is the average amount of time, it takes for a person to get back on task, after an interruption in activity! […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

Cold Calling and The “23 Minute Rule”

November 30th, 2017

I have a riddle for you . . . Who DOESN’T have 23 minutes, 15 seconds to get back on task? Answer . . . That person you’re about to cold call! 23 minutes, 15 seconds, is the average amount of time, it takes for a person to get back on task, after an interruption in activity! […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

Bad News For Those Of Us Who Cold Call and GREAT News As Far As What We Can Do About It

November 29th, 2017

If you cold call, there’s some bad news that really SHOULDN’T shock you. Ready? According To An IBM Study, 98% Of Cold Calls Fail! For the optimists reading this, LeapJob did a similar…

[[ This is a content summary only. Visit my website for full links, other content, and more! ]]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

Bad News For Those Of Us Who Cold Call and GREAT News As Far As What We Can Do About It

November 29th, 2017

If you cold call, there’s some bad news that really SHOULDN’T shock you. Ready? According To An IBM Study, 98% Of Cold Calls Fail! For the optimists reading this, LeapJob did a similar study and found that it was more like 97%! So you can have the best product, service, company, or heck, you could be […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

A Simple Way To Set 150 MORE Appointments Next Year

November 29th, 2017

There’s a really simple email that I’ve been sending since 2010 that has generated hundreds of phone appointments for me. Happy to share it with you but; Don’t even think of dismissing it because of…

[[ This is a content summary only. Visit my website for full links, other content, and more! ]]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).

A Simple Way To Set 150 MORE Appointments Next Year

November 29th, 2017

There’s a really simple email that I’ve been sending since 2010 that has generated hundreds of phone appointments for me. Happy to share it with you but; Don’t even think of dismissing it because of its simplicity unless; You’re a competitor of mine! Ready? Here goes . . . Each week; Go to your LinkedIn […]


Go to Sales Playbook
Paul Castain is the Vice President of Sales Development for Consolidated Graphics where he oversees the training and development of 700 sales Jedis.

Prior to working for Consolidated Graphics. Paul was the Director Of Corporate Solutions Sales for Dale Carnegie & Associates and the owner of two successful businesses.

Over the last 27 years, Paul has trained and mentored over 3,000 sales professionals, written sales training content for several Fortune 500 companies and is the author of Castain’s Sales Playbook (which just won a Sales Pop award for best sales website).